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PRED-ORDER TERM UNTIL

SPECIAL PRICE HERE
SPECIAL PRICE HERE

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Frequently asked questions

Use the FAQ section to answer your customers' most frequent questions.

Pre-Order

What is a pre-order / how does it work?

A pre-order means you’re locking in your piece before it officially drops. You secure your size, we finish the production, and you’ll be the first to get it once it’s ready. No overstock, no waste — just exclusive gear made to order.

Is there a special price during pre-order?

Yes — during the pre-order period, you can grab pieces at a discounted pre-sale price.

The pre-order runs until June 16 — after that, all products return to their standard pricing. If you’re looking to lock in the drop for less, now’s the time.

When will I receive my pre-order? Where can I find that info?

Estimated shipping time is always listed on the product page detail. Each product may have a slightly different timeline, depending on production flow. If anything changes, we’ll hit you up via email with the updated delivery info.

What if I don’t like the product? Can I return it?

Yeah, no stress. If the product isn’t your vibe, you’ve got 14 days to send it back in unused condition.

What happens if the delivery takes longer than expected?

We’ll keep you posted with real updates — no ghosting. If anything shifts, you’ll be the first to know.

Are pre-order pieces the same quality as regular releases?

Always. Pre-order gear is made with the same top-tier fabrics and detail as everything we drop — no shortcuts, no compromises.

Will I get everything in one package if I order multiple pieces?

We’ll ship your full order together once all items are ready. That way, you get the full drop in one smooth delivery.

Product

What’s so special about WAKEND products?

We design all our cuts from scratch — no ready-made blanks. Every piece is sewn in the Czech Republic using carefully sourced fabrics and crafted with long-term wear in mind.

We focus on quality, fit, and function. That means using top-tier materials, adding thoughtful details like odor-resistant tech, and making sure even our trims and packaging hold up to the same standard.

It’s all done in small runs, with respect for the process and the people behind it.

Who is WAKEND for?

WAKEND is for riders, creatives, and everyone who lives for the ride — in water or in life.

It’s for people who move with intention, face fear and send it anyway, and stay loyal to their crew.

We’re built around community — wakeboarders, wakeskaters, surfers, park rats, winch kids, friends, fam, and anyone who vibes with the culture.

If you ride, support, create, or just show up — you’re part of it.

How long will it last?

If you treat it right, it’ll last for years.

We use durable fabrics, long-lasting screenprints, and reinforced construction across all pieces — the kind of stuff built to handle real wear, movement, and repeat use.

We’ve tested our tees hard — after 3 years of riding, washing, and daily wear, there’s been no fading in prints or fabric color. They’re still going strong.

Where are your products made?

All WAKEND pieces are handcrafted in the Czech Republic (EU) with a focus on top quality, fair conditions and work ethics.

Are your products ethically made?

That's the vision of WAKEND ®. We work only with verified artisan weaving workshops. We manufacture under OEKO-TEX ® certification. No sweatshops. No shortcuts. Just fair production with real people behind every piece.

What materials do you use?

We use premium, long-lasting fabrics like 100% cotton, organic blends, and functional materials with features like moisture-wicking or odor control. Each product page lists the exact fabric specs.

What are the biggest and smallest available sizes?

Most pieces run between S to XL — but check each product for exact sizing options. We also have couple pieces in XS. Since we will react pretty fast by custom manufacturing for each order in the future, there will be a lot more possibilities.

How do I know which size fits me?

There’s a size guide on most of product pages and we are adding more day-by-day.

Still not sure? Hit us up — we’ll help you find the right fit based on how you like to wear it.

We design our gear with athletes and active movement in mind, so the fit is performance-ready.

If you’re into a more relaxed or baggy style, just go one size up. We ride with standard sizing as the base.

Shipment

What shipping options do you offer?

We tested a bunch of logistics services to find the smoothest, most reliable way to get your gear to you.

Packeta | Zasilkovna came out on top — it’s fast, trackable, and accountable, so we use it for all our shipments.

Simple, proven, and solid.

I live somewhere unusual and need custom delivery — can we arrange that?

Totally. Just message us before ordering and we’ll find a way to make it happen.

Which countries do you ship to?

We currently ship across Europe: Czech Republic, Slovakia, Austria, Germany, France, Italy, Portugal, Spain & UK.

More regions coming soon. If you’re unsure, hit us up before ordering.

How long does delivery take?

Delivery time depends on your location and availability of products. For most EU countries, Packeta delivers your order within 1–5 business days once shipped.

Are shipments trackable?

Yes — every order comes with a Packeta tracking link which you will receive in email so you can follow it from our hands to your door. Package is also trackable here in WAKEND profile for registered clients.

What are the available payment options?

You can pay using credit or debit cardsApple Pay, or Google Pay.

We chose these options because they’re fast, secure, and work smoothly across all devices.

Klarna payments coming soon.